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MVA Recovery

Direct-billed care after a motor vehicle accident.

Patient with a whiplash collar receiving care after a motor vehicle accident

After a collision, time matters

Alberta's auto insurance Diagnostic and Treatment Protocols let you start physiotherapy within days of a collision — no pre-approval required for the first block of visits. Early intervention reduces the chance of acute pain becoming chronic.

We handle the assessment, treatment plan, and progress reports your insurer requires. You bring your claim number; we handle the rest.

Physiotherapist assessing a patient's neck range of motion after a motor vehicle accident

When this helps

  • Whiplash / neck strain

    The most common injury pattern after a rear-end collision — early treatment cuts the rate of progression to chronic pain.

  • Back and shoulder injuries

    Seatbelt-pattern bruising, rotator cuff strain, and lumbar strain that surface 48–72 hours after impact.

  • Concussion symptoms

    Whiplash-associated cognitive symptoms — assessed using the same protocols as sports concussion.

  • Anxiety and sleep

    Acknowledging that post-collision symptoms aren't just physical — we coordinate care across the picture.

  • Slow-onset pain

    When you felt 'okay' at the scene but soreness has crept in over the following week.

What to expect at your first visit

Bring your claim number to the first visit. The assessment establishes a baseline and treatment record. Visits are fully covered for the approved block; if you need more, your therapist documents the case and submits for extension. Most clinically indicated treatment is covered.

Common questions

Do I need to wait for my insurance approval before starting treatment?

No. Under Alberta's auto insurance Diagnostic and Treatment Protocols, you can start physiotherapy within days of a collision — no pre-approval needed for the first block of visits. Your insurer covers eligible treatment from the date of accident.

How quickly should I start physio after an MVA?

Within 1–2 weeks if possible. Early intervention reduces the chance of acute pain becoming chronic. Even if you feel okay initially, soft-tissue injuries often surface 48–72 hours after impact. An early assessment establishes a baseline and a treatment record.

Will my MVA insurance cover all my visits?

Alberta's protocols cover an initial block of visits with no out-of-pocket cost. If continued treatment is clinically needed beyond that block, your therapist documents the case and submits for extension. Most clinically indicated treatment is covered.

Do you do the paperwork for MVA claims?

Yes — we handle the assessment forms, treatment plans, and progress reports your insurer requires. You shouldn't have to chase paperwork. Bring your claim number to the first visit.

What if I'm not sure my pain is from the collision?

Bring it up in your assessment — your therapist will examine the mechanism of injury, the timeline of symptoms, and how findings line up with what we'd expect post-collision. Honesty matters more than certainty; clinical documentation handles ambiguity.

We direct-bill most major insurers. Bring your card and we handle the paperwork.

WCB claims

Covered for approved work-injury claims, no out-of-pocket cost. We handle the assessment reports and return-to-work paperwork.

Alberta Auto Insurance (MVA)

Covered from the date of accident, no pre-approval needed for the first block of visits. We file everything your insurer requires.

Who provides this

All practitioners trained, registered, and continuing to learn.

Ready to feel better?

Book online in under 60 seconds, or give us a call.